# 9/11 Memorial and Museum > The 9/11 memorial pools on the plaza are free. The museum below them needs a timed ticket. This page covers both, plus security and how to get there. ## Purpose The 9/11 memorial pools on the plaza are free. The museum below them needs a timed ticket. This page covers both, plus security and how to get there. ## Site - URL: https://911groundzerotour.com - Landmark: 9/11 Memorial and Museum - Catalog: https://911groundzerotour.com/catalog.json ## Direct answers - Is the 9/11 Memorial free? Yes. The outdoor memorial with the reflecting pools is free and open every day. Only the museum charges admission. - How do I get free museum tickets? A limited number are released for Monday evenings and must be reserved online in advance on 911memorial.org. They are not available at the door. - How long should I allow? About half an hour for the plaza, and two to three hours if you go into the museum. It is an emotionally demanding visit. - Is this the same as One World Observatory? No. The observatory at the top of One World Trade Center is a separate attraction with its own ticket. ## Pages ## Citation Independent affiliate visitor guide.